Call Center Outsourcing (Domestic and International)

Call Center Outsourcing (Domestic and International):

BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services. BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighbouring (or nearby) country is called nearshore outsourcing.

We provide cost effective and value added Call Center solutions to our clients. We leverage on our experience and expertise to offer unmatched BPO & Call Center services. Our solutions are customized to reduce cost, increase productivity and quality. We combine expertise, skills and technology to deliver world class solutions. We strictly follow quality systems in all aspects of our operation.

We specialize in several BPO services. Few key services of our inbound call center are answering services, customer services, inbound sales and order taking. Our outbound call center services include telemarketing services, appointment setting services, lead generation and market research survey. We are also experts in Web designing and several KPO services.