Data Storage

Data Storage:


Outsourcing data storage and backups has proven to be an excellent way for businesses to capitalize on technology benefits without having to make the investment themselves. With the increased tightening of capital markets squeezing small to midsized businesses (SMBs), outsourcing allows SMBs to free up what would be long-term, capital expenditures, transferring the investment to a pay-as-you-go operational expense.


SMBs that leverage storage outsourcing, and in particular backups, also reduce technology implementation costs, including IT headcount, monitoring and managing the devices, maintaining patches and bug fixes, and maintaining software licenses. As SMBs continually seek to improve cash flows and balance sheet statements, storage outsourcing is a natural model to consider.


Services of complete outsourcing of data warehouses in the area of external disk systems. They consist of the provision of disk capacity, services of qualified personnel, administration of disk systems and other essential resources with guarantee of accessibility, protection and securing of data warehouses. One part of the service is the provision of suitable infrastructure (space in hosting centre, so-called floor space, power from two independent sources of power, cooling, fire prevention measures, physical security and other services) and essential hardware. Services are provided for the Service Times.


Services of outsourcing in the field of disk systems include in particular:


1. Proposal of architecture, implementation, administration and ensuring of support for disk systems,
2. Ensuring monitoring and maintenance 24 x 7 x 365,
3. Performance analysis, reporting,
4. Process and documentation ensuring: configuration database, incident management, problem management, change and capacity management,
5. Configuration and provision of shared disk capacity, configuration of ports,
6. Adherence to security standards (for example, restriction on duration of password validity, mandatory “non-trivial" password etc.),
7. Maintenance of knowledge and analysis of development of trends in the field,
8. Cooperation and communication with customer, respect for requirements and needs,
9. Checking adherence to conditions of services via SLA.

Advantages and benefits for customer:

1. Complete storage management, the customer need not care for anything,
2. Checking agreed conditions via SLA parameters (in case of exceeding of values, the supplier loses servicing credits),
3. Unified contact for announcing technical problems,
4. Highly qualified personnel,
5. Saving on costs because it is not necessary to make investment in hardware, space and qualified personnel.